Refund policy
We Offer a 100% 30-Day Money-Back Guarantee!
We are so confident that you will love the products on offer that we will give a full refund with no catch within 30 days if you aren’t happy or free exchange if wanted.
What is Required?
So, all we need from you is an email with the first line in the message as “Return/Exchange Request” (Delete as required). Followed by the following information:
- Full name
- Order ID
- Email address
- Return or exchange request?
- Reason for return/exchange
You can submit this HERE. You will need to first ensure that you have followed the advised instructions for the product exactly. We will respond within 3 working days and you will be advised of the process for sending back the products. You will be responsible for the carriage fees of returning the package unless you are exchanging in which case, we will cover these fees.
When Can I Expect the Money Back or Replacement Products?
Once we have agreed on the return/exchange you can expect us to issue the refund/products within 3 working days.
